Last updated: Aug 26, 2025
1. Introduction
Rally, a division of Box Clever Incorporated ("Rally", "we," "us," or "our") provides websites and apps to its customers.
We value your trust and are committed to protecting your personal information. This Privacy Policy explains:
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What information we collect
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How we use it
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When and with whom we share it
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Your choices and rights
This policy applies to our websites, apps, and related services. If you do not agree with this Policy, please discontinue use of our services.
2. What We Collect
Information you provide
We collect personal information you choose to give us, such as when you:
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Register for an account or service
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Contact us for support or information
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Make a purchase or subscription payment
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Subscribe to marketing or newsletters
This may include:
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Name, email address, and login credentials
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Billing details (processed securely by third-party providers such as Stripe or Elavon)
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Organization details (e.g., school district, municipality, business)
Information we collect automatically
When you use our websites or apps, we automatically collect certain technical information, including:
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Device details (browser, operating system, device model)
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IP address and general location
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Usage data (pages viewed, features used, error reports)
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Cookies and similar technologies (see Cookies & Analytics)
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Our mobile apps collect anonymous device data (device type, OS version) and diagnostic/analytics data to support app functionality. This data is not linked to individual users.
3. How We Use Information
We use the information we collect to:
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Provide and operate our websites, apps, and services
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Manage user accounts and authentication
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Process payments and subscriptions
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Deliver communications, including product updates and administrative notices
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Respond to questions and support requests
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Improve and secure our websites, apps, and services
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Analyze usage trends to evaluate and improve performance
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Send marketing communications if you have opted in (you can unsubscribe anytime)
We will not use your personal information for purposes other than those described here without your consent.
4. When We Share Information
We do not sell your personal information. We may share information only in these cases:
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With service providers (e.g., payment processors, hosting providers, analytics tools) to operate our services
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For legal reasons if required by law, regulation, subpoena, or government request
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To protect rights and safety in cases of fraud, abuse, or threats to security
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Business transfers in the event of a merger, acquisition, or sale of assets
5. Cookies & Analytics
We use cookies and similar tracking technologies to:
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Keep websites and apps secure
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Measure traffic and performance
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Improve user experience
You can manage or block cookies through your browser settings. Some features may not work if cookies are disabled.
6. How We Protect Information
We use a combination of organizational and technical safeguards to protect personal information, including encrypted storage and secure transmission. However, no system is completely secure. Transmission of information is at your own risk.
7. Children’s Privacy
We do not knowingly collect information from children under 18.
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Schools may provide staff or parent contact details, but we do not collect student personal information beyond what is necessary for the service (e.g., student names for scheduling).
If you believe we have collected information from a child without consent, please contact us through our website contact form.
8. Your Rights
Depending on your location, you may have rights to:
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Access, update, or delete your personal information
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Opt out of marketing communications
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Request restriction or portability of your data
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Lodge a complaint with your local data protection authority
To exercise these rights, contact us through our website contact form.
9. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The “Last updated” date at the top indicates the most recent version. We encourage you to review this page periodically.
10. How to Contact Us
If you have questions or concerns about this policy or how we handle your data, you can contact us:
Through our website contact form
By mail:
Rally
100 Palisades Way
Sherwood Park, Alberta T8H 0T1